Frequently Asked Questions
The answers you’re looking for.
We’ve done our best to answer any questions you might have about SkateDots™ before you purchase. If you have a question that you don’t see listed below, feel free to email us at info@rink-tank.com and we’ll get right back to you!
For your own safety, please do not use SkateDots™ while moving on the ice. They are meant for study reference only. Please watch videos from the safety of the boards, off the ice, in the car or wherever else you have internet access.
Do SkateDots™ work with all phones?
SkateDots™ work on most modern cell phones, and the experience is very much like using contactless payments such as Apple Pay. For Apple iPhone users, the experience is seamless for the following models: iPhone XS, XS MAX, iPhone 11, 11 Pro, 11 Pro MAX and iPhone 12, 12 Pro and 12 Pro Max. Older phones such as the iPhone X, 8, 8+, 7 & 7+ will require a separate app to be able to read SkateDots™. Most Android users have an NFC reader in their phone, but please consult your phone’s documentation to be sure that it supports NFC technology.
Do SkateDots™ require internet access?
Yes. It is best to use SkateDots™ where internet is available with Wi-fi or cellular. Keep in mind that if using cellular, data charges from your carrier will apply.
Do SkateDots™ work with iPads and other tablets?
Unfortunately no. Most tablets do not have an NFC reader installed in them, and SkateDots™ work exclusively with NFC technology.